Preparing for Your  Medicaid Renewal

If you have not updated your contact information, DMAS will attempt to contact you twice by mail, text, and phone. If you still have not updated your contact information, a “Loss Coverage Letter” will be sent. Due to this, please ensure that all information is updated with DSSOne of the largest Commonwealth agencies, partnering with 120 local departments of social services to promote the well-being of children and families statewide and ensure that thousands of the most vulnerable citizens have access to the best services and benefits available to them. More as soon as possible. 

We encourage you not to apply to renew your Medicaid until instructed to do so by Medicaid. 

During your wait, we would like to provide helpful resources along with a mock Medicaid Application.

• Use Virginia CommonHelp if you need assistance updating contact information. Call 855-635-4370 or visit when it is time to fill out your application. 
• Cover Virginia will offer phone assistance when it is time to renew your application.
• When it comes time to renew your application Enterprise Customer Service Center will do it with you.
• Mock English Application

When completing the application only include information regarding the person requesting Medicaid. Do not complete the household information, even though it asks for it. If completing for someone else, please answer the questions on behalf of that person, not yourself. renew