Electronic Visit Verification systems are technology-based systems that electronically record when attendants begin and end providing waiver services to people who have one of Virginia’s Medicaid waivers. These systems require a smart phone, landline, tablet, or other cellular device to track an attendant’s start and end times. EVV is required for Personal Care, CompanionA waiver-paid service focused on presence of a caregiver for safety, but less on hands on caregiving. More, and RespiteShort-term care for a child or adult that allows the primary caregiver relief. More services.

EVV systems in Virginia report six data elements:

• Type of service(s) performed
• Person receiving the service(s)
• Date of the service
• Location of the service delivery (can either be in a person’s home or community setting)
• Person providing the service
• Time the service begins and ends

There are several benefits to adopting an EVV system:

• Promote quality outcomes for people (Quality of Care)
• Greater opportunity for enhanced care coordination and data sharing.
• Reduce billing errors and improve payment accuracy (Program Integrity)
• Electronically verifies that a caregiver is physically present for a visit.
• Promote oversight of the services provided
• Comply with federal and state requirements.